The nurse case manager who shows up at your doctor’s appointments can be there only if you do not object. Of course, no one asked you if you minded a stranger showing up at your doctor’s appointments. If you tell the doctor’s office that you do not want the nurse case manager coming in with you, then the doctor cannot let that person take away time that you should have with your doctor.
The nurse case manager is there to help the insurance company. The insurance company is paying this person to drive to the doctor’s office and spend time at your appointment. The only reason for the insurance company to spend money on the nurse case manager is because it figures it will save enough money on medical care to more than cover the expense of having him or her show up. A second benefit for the insurance company is to keep the doctor aware of who is paying the bill and sending the patients.
The Atlanta, Georgia, law firm of Hilley & Frieder offers a free initial consultation to answer your questions about medical care and workers’ compensation. Call 404-233-6200 or contact us by email to talk with a lawyer.
Ronald Hilley was the contributing attorney to this content.
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